Shipping & Returns
Shipping
Please allow 4–7 business days for us to prepare your order before shipping. Business days exclude weekends and holidays. Delivery time is additional and varies by destination and shipping service.
We ship within the United States and internationally to destinations available at checkout. Shipping charges are shown at checkout. Tracking information will be emailed when your order ships.
International orders may be subject to customs duties or import taxes. Any charges collected at checkout will be shown there; additional charges may apply depending on your destination.
Questions about your order? Email Standstone@gmail.com with your order number.
Returns & Size Exchanges
Contact us within 30 days of delivery to request a return or size exchange. Items must be unworn, unwashed, and in their original condition.
Email Standstone@gmail.com with your order number and request. Please wait for return instructions before sending your item. Once approved, ship your return within 14 days.
Customers pay return shipping for changes of mind or size. For size exchanges, we cover standard shipping of the replacement within the United States. International replacement shipping is paid by the customer. Exchanges depend on availability.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or incorrect, contact us promptly with your order number and clear photos. We will work with you to arrange an appropriate replacement or refund and cover any required return shipping.
Refunds
After receiving and inspecting your return, we will email you about its approval. Approved refunds are issued to the original payment method within 10 business days. Your bank may take additional time to post the refund.
Original shipping charges are not refundable for changes of mind or size. This does not apply when we sent an incorrect or defective item.
Personalized Orders
Items personalized specifically for you are not eligible for change-of-mind returns or size exchanges. This does not affect assistance for damaged, defective, or incorrect items.
Order Changes
Need to change your order or shipping address? Contact us as soon as possible. We cannot guarantee changes once production or shipping has begun.
This policy does not limit any rights you have under applicable consumer law.